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Frequently Asked Questions
What does “Make Smart Happen” mean?
Answer:
Make Smart Happen is more than a tagline, it’s a mindset. At Strata, we provide smart marketing solutions, with a genuine human touch. Whether you want to acquire customers, overcome operational challenges, or execute a campaign, we have the people, processes, and technology to help you achieve your goals. To put it simply, you explain your challenges, we fill in the gaps, and together we Make Smart Happen.
What kinds of industries and businesses does Strata work with?
Answer:
It doesn’t matter if you’re a Fortune 500 company, not-for-profit institution, or a regional brand. If you’re a small, medium, or large business looking for marketing communications solutions, we’re here to help you achieve your marketing hopes and dreams (and implement effective and efficient processes and strategies).
Does Strata work with Clients outside the U.S.?
Answer:
We don’t currently work with clients outside the US; but we can mail internationally if desired!
How can my business benefit from working with Strata?
Answer:
We’re people first and one thing you can always count on with us is that we’re here for you from the start. We’re dedicated to ensuring that the solution(s) we create fit your specific needs rather than recommending a one-size-fits-all product. At the end of the day, we believe the best way to help a business achieve its marketing goals is by focusing on the people who work there and what they actually need to achieve greatness.
Are there out-of-the-box solutions or can your services be customized my needs?
Answer:
Yes, and yes! While we do have “pre-built” solutions if you’re looking to hit the ground running, we can also create customized solutions that are tailored to your needs and budget! We offer a wide range of client-driven services that can help solve complex marketing and communications challenges – whatever they may be.
Do you have case studies I can view that highlight typical client success rates?
Answer:
Yes! We have an entire page dedicated to some of our favorite success stories, here.
How much do your services cost? Can you work around my budget?
Answer:
While there is no easy way to answer this question, we base our costs off of components, format, and volume. Our team will work with you step by step in order to meet your budget perimeters and will focus on making your campaign as effective as possible and maximizing your output.
Will I have a dedicated account manager?
Answer:
Absolutely! One of our main company values is to be supportive and we do that not just by helping our clients solve their problems, but by building relationships and adding a genuine human touch to the smart services and solutions we provide.
Can you help with creative design and/or copywriting?
Answer:
We sure can! Whether you’re looking for help designing a digital ad, crafting an email, creating a piece of dimensional mail or anything in between, we can help.
What is your client onboarding process?
Answer:
During onboarding, we’ll introduce you to a dedicated campaign coordinator who will work with you during the entire onboarding process and through each step of your campaign including but not limited to the creative, technological, and proof processing.
How should I measure success?
Answer:
Here at Strata, we know that success comes in many different forms. Depending on the services picked, success is measured through interaction, adoption, engagement, brand knowledge, and return on investment.
I still have questions. Can I talk to a real person?
Answer:
Of course! Like we mentioned, we’re people first and we know you are too. So, if you still have questions feel free to call us at 610-941-6100, email us at info@gostrata.com, or complete the form on our contact us page and we promise a knowledgeable team member will be in touch within 48-business hours.
More Resources
Case Studies
It doesn’t matter if you’re a Fortune 500 company, not-for-profit institution, or a regional brand, we’re here to help.
Learn MoreStratabytes Blog
Check out our blog, Stratabytes, for marketing insight and advice that will help you strengthen your marketing strategy.
Learn MoreAbout Us
Our mission is simple: to understand our clients’ challenges, collaborate with them to develop smart solutions, and continuously make their marketing efforts more efficient and effective.
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