CMS Wire Article
Jeff Sammak bylined a piece on CMS Wire about how Customer Communications Management (CCM) software allows businesses to operate more efficiently. In this piece, Sammak offers tips to eliminate inefficiencies, mistakes and unnecessary costs associated with obsolete or manual processes. He also outlines the benefits of CCM software and how this technology can eliminate common issues including:
- Unwieldy creation of complex documents
- Risk of penalties/fines for not adhering to strict industry regulatory requirements
- Bottlenecks in execution due to a lack of customer data management automation
- Drain on human resources from overreliance to compensate for obsolete systems
For the full article and more tips on how your business can operate more efficiently, read the CMS Wire article here.
Strata Company specializes in technologies that streamline and automate customer correspondence, with both custom development and customizable cloud-based solutions. With over 20 years of experience, Strata helps businesses transform their customer communications experience – executing correspondence with precision accuracy and speed. Call 610-941-6100 to speak with a specialist, or contact us to request a personalized demo.Back to Blog