CMS Wire Article
Jeff Sammak bylined a piece on CMS Wire about how Customer Communications Management (CCM) software allows businesses to operate more efficiently. In this piece, Sammak offers tips to eliminate inefficiencies, mistakes and unnecessary costs associated with obsolete or manual processes. He also outlines the benefits of CCM software and how this technology can eliminate common issues including:
- Unwieldy creation of complex documents
- Risk of penalties/fines for not adhering to strict industry regulatory requirements
- Bottlenecks in execution due to a lack of customer data management automation
- Drain on human resources from overreliance to compensate for obsolete systems
For the full article and more tips on how your business can operate more efficiently, read the CMS Wire article here.
Strata Company specializes in technologies that streamline and automate customer correspondence, with both custom development and customizable cloud-based solutions. With over 20 years of experience, Strata helps businesses transform their customer communications experience – executing correspondence with precision accuracy and speed. Call 610-941-6100 to speak with a specialist, or contact us to request a personalized demo.
About Jeff Sammak
As president and founder of Strata Company, Jeff Sammak has been a leader in the advanced integration of marketing, data and emerging technologies for over 20 years. He has a deep understanding of complex business challenges and keen ability to translate them to technology-driven solutions that align to a client’s key strategic business objectives. He attended Monmouth College for Business, Jeff enjoys scuba diving, skiing and spending time with his family.