Secrets to Top Performers’ Success in Data-driven, Customer-centric Marketing Strategies
Customers are in the driving seat today, and businesses focused on optimizing the customer experience are reaping the benefits in loyalty and profit. Though many companies understand the critical role data plays in creating a “customer-centric” mindset, not all have a well-defined action plan in place to achieve it.
Considering the finding in Walker’s Customers 2020 report that customer experience is expected to exceed both price and product by 2020, there’s no better time than now to start.
In the SlideShare Leveraging Data to Build Brand Affinity, Increase Loyalty and Drive Revenue, you’ll learn:
- What the Customer Experience Revolution is and what it means for you
- How data-driven marketing influences consumer purchase decisions
- How top performers use their data to increase engagement and revenue
- What kinds of loyalty program strategies drive unplanned purchases
- And more
Looking to improve customer connections for your business? We’re here to help. Give us a call at 610-941-6100, email us or complete the Contact Us form to the right to start a discussion.